NAVIGATING THE AI REVOLUTION: THE 3 E'S FRAMEWORK FOR SUCCESS

From Education to Exploration to Empathy: this newsletter unpacks my 3 E's framework for not just surviving but thriving in the AI revolution. When clients and audiences ask 'What should we do about AI taking over our jobs?', these three principles form the foundation of my response. Plus, discover powerful new AI research tools that can transform your legal practice, mark your calendar for my upcoming speaking engagements, and get the inside scoop on the latest AI trends. There's also an exciting giveaway...

THE 3 E'S: YOUR FRAMEWORK FOR SURVIVING DIGITAL TRANSFORMATION

When I speak at conferences or consult with organisations, I'm frequently asked the same question: "What should we do about AI taking over our jobs?" My answer is always guided by what I call "The 3 E's Framework". It's a practical approach to not just surviving but thriving in the age of digital transformation. 

1. Education 

Ensure you keep yourself educated and updated

The AI landscape is evolving at breakneck speed. What was cutting-edge six months ago (even 6 weeks ago) is outdated today. Continuous learning isn't just beneficial, it's essential. This means:

• Setting aside dedicated time each week to catch up on new AI developments 
• Following reliable sources for AI news and latest updates (like subscribing to this newsletter)
• Attending webinars, workshops, conferences and courses (like the ones listed at the end of this newsletter)
• Experiment and play with AI tools firsthand rather than just reading about them (try out some of our prompting tips for Claude Artifacts below)

The legal professionals who will thrive aren't necessarily those with the most experience, but those willing to adapt and learn. Stay curious! 

2. Exploration

Discover new business opportunities and innovative ways of working

AI isn't just changing how we do our current work, it's creating entirely new possibilities. 

• Experiment with AI tools to automate or find new ways of completing routine tasks. Find innovative ways for AI to assist you with more complex work, creative ideas and brainstorming. 
• Look for new service offerings that combine your legal expertise with AI capabilities.
• Consider how AI might transform client interactions and service delivery.
• Discover how utilizing AI can assist you in playing your part in closing the access to justice gap.
• Embrace curiosity and playful experimentation. Some of the best innovations come from "what if" moments. Use AI outside of work to get to grips with its capabilities and potential use cases. 

The legal industry won't remain static. Those who actively explore new possibilities will be positioned to lead rather than follow. Using AI is a highly tailored and customisable experience. Your favourite use case may be different to someone else's. The best way to find out is to play.

3. Empathy

Harness your potential and leverage your "human" advantage

As AI takes over some of our tasks, and work evolves, our distinctly human capabilities become more valuable:

• Emotional intelligence and empathy
• Building relationships, and client relationship management
• Ethical reasoning, judgment, creative problem solving, and critical thinking
• Understanding cultural nuances and unspoken needs

The future belongs not to those who resist AI but to those who leverage it while doubling down on their uniquely human strengths. Nothing can replace human to human connections.

AI FEATURE SPOTLIGHT

Claude's Artifacts: turning your ideas into reality without technical capabilities 

Have you used Claude? It's another large language model. It's like ChatGPT's less popular cousin. Similar features, different personality, different strengths and weaknesses. Many people prefer using Claude for writing tasks. For example, I get Claude to assist me with parts of this newsletter even though I use ChatGPT for most of my other tasks. One of the useful features of Claude is its "Artifacts" capability. 

What are Artifacts?

Artifacts are self-contained pieces of content that Claude can create during your conversation (for written tasks, it is similar to ChatGPT's Canvas feature). This feature allows Claude to create standalone documents and basic applications during a conversation. Perfect for legal professionals who need to draft, edit, and refine a content. These can include:

• Documents
• Code snippets
• Single page websites
• SVG images
• Interactive React components

Read more on Anthropic's blog.

Make a simple game using Claude

Every now and then my daughter wants to sit in my office chair and "work" on my computer. When I ask her what she wants to do when she's older she says the same work I do (without really knowing what that is). I usually open up a blank Pages and let her type in different colours. 

She asked me to help her spell some words so she could type them out. She struggled to find a few letters on the keyboard (because QWERTY not ABC). So we went to Claude and asked it to create a game where she can learn where the letters are on the keyboard. Claude coded an Artifact for us in mere seconds.

We made some adjustments (of course changing the green to pink), adding in some rainbows and unicorns, and a few extra words. And now we have a personalised game that she can play to learn the letters on the keyboard. Created by us in mere seconds.

Me: Omg we are coding a game just for you in seconds!! 🤩

Her: Why is it taking so long ... 🫠

She was watching Claude code and asked me what it was doing. So I tried to explain coding to her and that all the writing she was seeing on the screen was the AI building the game for her (she's 5). 

I asked her if she wants to learn to code like that when she grows up or whether she wants the AI to do it. She wants the AI to do it! It just gave me a little glimpse into the future. Personalised everything. On-demand and at your fingertips. Agents doing the heavy lifting for you.

You are only limited by your imagination because the tools are at your disposable with zero technical knowledge. They're calling it vibe coding.

If you have a young child try using Claude Artifacts to co-create a game with them. Hopefully they will be impressed (no guarantees!)

Check out our game.

Breathwork timer

I'm busy with my Advanced Practitioner Course at Breathwork Africa. I've created a few tools to help time some breathwork exercises using Claude Artifacts. Try it out and let me know what you think:

• Square Breath - basic but powerful technique that can calm anxiety and reduce stress, the count is 4-4-4-4, which means inhale for 4 seconds, hold for 4 seconds, exhale for 4 seconds, and hold for 4 seconds. You can repeat a few times, or for a few minutes.
• Balanced Breath - powerful technique that brings alignment between your heart and mind. Ideal breath is 5.5 seconds inhale, followed by 5.5 seconds exhale, no pause between breaths. However, you can start with shorter times if that is too long for you and work your way up. Continue for as long as you like, ideally for 5-20 minutes.

You can also do these breathwork practices without timers. I've bookmarked these on my computer browser and use them when ever needed throughout my day. For example, a few minutes before a meeting to calm nerves. 

Create a quiz 

If you're learning something new, try uploading your content and ask Claude to create a quiz to test your knowledge. Or ask it to create a quiz on any topic.

Here is a prompt to try: 

Here is the artifact I made using the prompt above.

What do you think about this use case? How would you use it? 

Legal Use Cases 

Ask Claude to create a specific document. For example, "Draft a privacy policy for a healthcare app". The content will be drafted in a separate window. You can request edits, updates and revisions to the document in the chat. Download the final version once you are satisfied. 

Try these examples:

• Draft a contract clause that addresses AI liability
• Create a one-page client facing document explaining the application of POPIA to artificial intelligence
• Draft a social media post about 5 risks of using AI in legal practice 

After you get the first draft in an Artifact, use the chat function to update and revise the draft. Try out a few different use cases. What do you think?

Here's an example of a plain language NDA with AI clauses.

Pro Tip: 

Provide Claude with specific guidance about formatting, tone, and key points to include. Provide examples, or upload documents for context (where appropriate to do so). The more context you provide, the more tailored the Artifact will be to your needs. 

UPCOMING EVENTS:

Legal Tech Bootcamp with Leah Molatseli, Contracts Alchemist & Baker McKenzie (the LITT Institute is a proud Education Partner)

• Date & Time: 29 May 2025 @ 8:30am to 4:30pm SAST
• Options:
  • In-person: register here (Sandton)
  • Virtual: register here
• Investment: Free for in-house counsel (registration is subject to approval)
• Featuring: Leah Molatseli, Nerushka Bowan, Anna Posthumus Meyjes, Naomi Thompson, Godwin Dzvuke, Gerhard Roux
• Special offer: In-house counsel who register for the free Legal Tech Bootcamp will receive an exclusive 15% discount on the LITT Institute's #GenAI Legal Accelerator taking place on 10-13 June.

ITWeb Security Summit 3 & 4 June 2025

• Topic: Quantum Computing and its Implications for Cyber Security 
• Date & Time: 3 June 2025 @ 2pm (Track 5)
• Investment: R10,500 plus VAT for the 2 day conference
• Details & Registration: Visit the website
• Special offer: One lucky newsletter subscriber will win a FREE PASS to attend the 2-day Summit! To enter:
  • Stay subscribed to this newsletter 
  • Follow Nerushka Bowan and LITT Institute on LinkedIn
  • Create a LinkedIn post (tagging Nerushka Bowan) with ONE question about quantum computing that you want answered live at my talk! 
• T & C's: 
  • Entries close 26 May 2025 at 23:59 SAST
  • Winner to be notified on 27 May 2025
  • Free pass includes ITWeb Security Summit access on 3 and 4 June at the Sandton Convention Centre in Johannesburg, Gauteng, South Africa only
  • Travel and accommodation are NOT included
  • Not sponsored or endorsed by LinkedIn or ITWeb
  • Nerushka Bowan and LITT Institute decision is final

AI and Privacy Webinar with Juta

• Date & Time: 10 June 2025 @ 3pm to 5pm SAST
• Featuring: Ilze Hattingh & Sarah Bueger (Novation Consulting), Johan Steyn (AI for Business), Nerushka Bowan (LITT Institute)
• Investment: R700 per attendee (including VAT) (*free for existing POPIA Portal subscribers)
• Registration: Secure your seat
• Special offer: Included in your registration fee: 
  • Two-week free trial access to Juta's POPIA Portal;
  • 6-month subscription to Legalbrief eLaw (my fave newsletter!); and
  • 1-month subscription Contractzone POPIA Library

#GenAI Legal Accelerator - Cohort 8

• Dates: 10-13 June 2025
• Format: 12 hours of online live interactive sessions (10am to 1pm SAST each day)
• Investment: US$444 / ZAR7,950 (including VAT)
• Registration: Learn more here or email [email protected] 

BRAIN Bootcamp: AI Legal & Regulatory Compliance for DeepTech Startups in Africa

• Date: 17 June 2025 
• Details: Private event
• Want to book a training session for your team, organisation or board? Get in touch [email protected]. 

Discovery Limited: AI & Privacy Workshop

• Date: 19 June 2025 
• Details: Private event
• Want to book a workshop for your team, organisation or board? Get in touch [email protected]. 

SAICA Webinar: AI Privacy & Audit: Balancing Innovation with Data Protection

• Date: 8 July 2025 at 9am to 11am SAST
• Fees: 
  • Free for SAICA members
  • R150 for non-members
• Registration: Book on the SAICA website

PAST EVENTS AND INTERVIEWS:

SAICA Masterclass on AI Regulation

Last year I did two webinar masterclasses for SAICA on AI regulation and governance. Snippets of these webinar events are now available on the SAICA Youtube channel. I am pleased to announce that I have been invited back for a third event coming up in July. Stay tuned for further details.

• SAICA Masterclass on AI Laws & Regulations
• SAICA Dialogues: Laws and Regulations
• The Rules of AI: What you need to know

AI Governance Webinar with Escrowsure

I had a lovely conversation discussing what South African corporates need to know about AI governance and regulation with Guy Krige from Escrowsure last week. Catch our full conversation on Escrow TV. 

PASA Exco Talk: AI Regulation & Risks

• Date: 15 May 2025 
• Details: Private event
• Want to book a talk for your team, organisation or board? Get in touch [email protected]. 

Join our virtual Black Mirror discussions!

There's still time to join the LITT Screen Club! Our virtual discussion group focuses on Black Mirror Season 7's thought-provoking exploration of consciousness, digital ethics, and the increasingly blurred lines between humanity and technology. We kick-off in May 2025.

Each session features guided discussion questions, expert insights, and plenty of time for member contributions. We'll be diving deep into the philosophical and practical implications of the technologies portrayed. 

The club is entirely virtual, making it accessible regardless of your location. Sign up here to join us. Membership is free.

FINAL THOUGHTS

As AI continues to revolutionize the legal landscape, remember that the future belongs to those who embrace the 3 E's: Education, Exploration, and Empathy. By staying informed, experimenting with new possibilities, and leveraging your uniquely human skills, you'll not only survive the AI revolution, you'll thrive in it!

What AI topics would you like to see covered in future newsletters? 

Until next time,

Nerushka